Field Service Engineer

Job Title: Field Service Engineer

Reports To: Service Manager

Hours: Full-Time 40 hours per week. 

Location: South Coast - Eastleigh 

Job Purpose

Power Electrics is the largest generator specialist in the South West, providing standby and emergency power to a range of customers.  We have a growing demand for our services and need someone living in the south coast region to support our south coast depot in the service and maintenance of our own rental fleet and also customers’ own equipment.

Naturally, you will have strong customer service skills, as you will be liaising with both external and internal customers, providing updates and ensuring complete customer satisfaction.

Key Tasks & Main Duties

1. Fault finding
2. Engine electrical and mechanical problem resolution
3. Electrical and mechanical component replacement
4. Basic wet and dry engine service
5. Control panel modifications and tweaks
6. Customer liaison, update and ensure complete customer satisfaction
7. Provide call-out cover for generator breakdowns one week in four
8. Comply with the Company Health & Safety Policy, including carrying out general housekeeping to ensure work areas are tidy. This includes company vehicles.
9. Comply with all aspect of the company ISO 9001:2015 quality management standards, ISO 14001:2015 environmental management standards and occupational health & safety management best practice, proactively contributing to the company’s continuous improvement programme

Skills & Experience Required

Essential:

1. Possess a relevant qualification in Mechanical/Electrical Engineering/Diesel Fitting/Plant i.e. City & Guilds, BTEC or equivalent.
   OR to have served/completed an approved apprenticeship in Mechanical/Electrical Engineering
   OR proven experience servicing and repairing generator sets predominantly FG Wilson, Cummins etc
2. Full Driving Licence (with towing categories preferred)

Preferred:

1. Possess good fault finding abilities and strong communication skills
2. Previous experience of working in a Field Service environment (advantageous)
3. Good customer awareness with the ability to respond to customers’ requirements effectively & efficiently
4. Ability to work on own initiative and as part of a team
5. Holder of ECS/CSCS Card preferred

Please note: We carry out DBS checks on our workforce due to the nature of our work and any offer is dependent on satisfactory references being obtained.

Benefits

23 days holiday plus bank holidays, company pension scheme, private medical, and life assurance schemes.

Closing Date: 28/01/2021

NO AGENCIES

If you do not hear from us within 10 days of the closing date, then your application has not been successful on this occasion.