Field Service Engineer

Job title: Field Service Engineer

Reports to: Rental Service Manager

Hours: Full-Time (40 hours)

Location:  East Midlands

About us

Power Electrics is a proud family company, dedicated to innovation, excellence, and customer service. We have grown from a small yard in 1963 to operating out of several locations across the country, and now with a fleet of over 2,500 generators. We continue to offer a specialist, single-source solution for diesel generator Hire, Service, and Parts.

Our employees are our greatest asset, and their dedication and enthusiasm have helped us to become so successful. Power Electrics are committed to providing a workplace that encourages growth and personal development for all employees. We recognise the value of our employees and the contribution they make.

By investing in new research and technology, we’re providing our customers with reliable power that is increasingly sustainable and environmentally friendly. It’s certainly an interesting time to be working within the power generation industry.

What is the job?

This is an exciting opportunity to work with the largest generator specialist in the South West. You will support the Service Department in the service and maintenance of Customers Generators. You will need a strong customer focus, as you will be liaising with both external customers and departments within Power Electrics.

What will you be doing in this role

• Carry out planned service and maintenance work on customer generators.
• Service, fault find and carry out breakdown repairs to customers' equipment
• Carry out site surveys requests as required.
• Carry out duties on our company on call rota system currently 1 week in 10.
• Comply with the Company Health & Safety Policy, including carrying out general housekeeping to ensure work areas are tidy. This includes company vehicles.
• Comply with all aspects of the company quality and environmental management standards and with occupational health & safety management best practice, proactively contributing to the company’s continuous improvement programme.

Skills and requirement

• Possess a relevant qualification in Mechanical/Electrical Engineering/Diesel Fitting/ Plant i.e. City & Guilds, BTEC or equivalent.

OR to have served/completed an approved apprenticeship in Mechanical /Electrical Engineering

OR proven experience servicing and repairing generator sets, predominantly FG Wilson, Cummins, etc.

• Possess good fault finding abilities and strong communication skills

• Previous experience of working in a Field Service environment advantageous

• Full Driving Licence (with towing categories preferred)

   

• Good customer awareness with the ability to respond to customers’ requirements effectively & efficiently

   

• Ability to work on own initiative and as part of a team

   

• Holder of ECS/CSCS Card preferred

What we offer:

We offer great benefits to all of our staff:

23 days holiday (plus bank holidays) – increasing with length of service

Competitive salary

Excellent development and progression opportunities

Company pension scheme

Private medical scheme

Life assurance scheme - with access to more healthcare support and counselling services to help protect employees’ financial, emotional, and physical wellbeing

Our philosophy:

At Power Electrics, we welcome a variety of cultures, experiences, and backgrounds. We ensure that all management decisions made regarding employment are done with fairness and without regard to race, colour, religion, sex, age, disability, or sexual orientation. We are solely committed to adhering to the principles of equal and inclusive employment.

Due to the nature of our work, DBS checks are required, and any offer is dependent on satisfactory references being obtained.

All applicants must be eligible to work in the U.K.

If you do not hear from us within two working weeks, then your application has not been successful on this occasion.

NO AGENCIES