Field Service Engineer

Reports to: Service Manager

Hours: Full-Time, Permanent

Location: South East Region

Salary: Competitive

Job Purpose

This role offers a great opportunity for an experienced Service Engineer. You will play a key role in supporting our new South East Depot by performing maintenance and repairs on our rental fleet of generators. This position requires a high degree of customer interaction and collaboration with various departments, so a strong customer service focus is essential.

Key Responsibilities

• Perform routine servicing and maintenance of diesel generators.
• Diagnose faults and carry out repairs on rental generators, ensuring quick resolution of any issues
• Conduct site surveys as requested to assess service needs and maintenance requirements.
• Participate in the company’s on-call rota system to provide timely assistance during off-hours
• Comply with company health and safety policy
• Comply with ISO H&S, Quality and Environmental Management procedures

Skills and Experience Required

• A relevant qualification in Mechanical or Electrical Engineering, Diesel Fitting, or Plant Maintenance (e.g., City & Guilds, BTEC)
• Alternatively, completion of an approved apprenticeship in Mechanical or Electrical Engineering
• Proven experience in servicing and repairing generator sets, particularly FG Wilson, Cummins, or similar (Essential)
• Strong fault-finding skills and effective communication abilities
• Prior experience working in a field service role (advantageous)
• Full driving licence required
• Demonstrated ability to understand and meet customer requirements efficiently and effectively
• Capable of working independently and as part of a team
• ECS, CSCS or CCNSG cards preferred but not essential (training can be provided if necessary)

What we offer

• EOT Bonus Scheme – benefit from the company’s success by receiving a share of its profits.
• Training, upskilling, and career progression
• Holiday Buy & Sell Scheme
• Company pension scheme
• Private medical scheme – Power Electrics policy is that nobody should pay more than £100 excess
• Life assurance scheme with access to healthcare support and counselling services
• 23 days holiday (plus bank holidays) – increasing with length of service up to 28 days

Overtime Rates

Our philosophy

At Power Electrics, we welcome a variety of cultures, experiences, and backgrounds. We ensure that all management decisions made regarding employment are done with fairness and without regard to race, colour, religion, sex, age, disability, or sexual orientation. We are solely committed to adhering to the principles of equal and inclusive employment.

Due to the nature of our work, DBS checks are required, and any offer is dependent on satisfactory references being obtained.

All applicants must be eligible to work in the U.K.

NO AGENCIES