Receptionist

Job title: Receptionist

Reports to: HR & Training Manager

Hours: 8:30 - 17:00 Alternate Days (Week 1 Monday, Wednesday & Friday. Week 2 Tuesday & Thursday)

Location: South West Headquarters - Bristol

About us

Power Electrics is a proud family company, dedicated to innovation, excellence, and customer service. We have grown from a small yard in 1963 to operating out of several locations across the country, and now with a fleet of over 2,500 generators. We continue to offer a specialist, single-source solution for diesel generator Hire, Service, and Parts.

Our employees are our greatest asset, and their dedication and enthusiasm have helped us to become so successful. Power Electrics are committed to providing a workplace that encourages growth and personal development for all employees. We recognise the value of our employees and the contribution they make.

By investing in new research and technology, we’re providing our customers with reliable power that is increasingly sustainable and environmentally friendly. It’s certainly an interesting time to be working within the power generation industry.

What is the job?

You will be the first point of contact, greeting all clients and visitors in a courteous and professional manner, either face-to-face or via telephone, adhering to our reception service standards at all times.

Working alternate days to the other receptionist you are required to cover reception duties during holidays and planned sickness, for which you will be paid the normal rate of pay.

What will you be doing in this role?

• Greet all visitors and clients on entry to the premises.
• Inform relevant staff member of the visitor’s arrival.
• Ensure visitors sign in and out of the visitor book and issue them with a visitor pass / Hi-Viz.
• Answer calls promptly and professionally, transfer calls to the relevant department and take a short message where necessary.
• Be responsible for opening all incoming mail (unless addressed to an individual) every morning, date stamping correspondence and distributing to each department.
• Responsible for updating the fuel management records for company vehicles, making this information available to the Management Accountant at the end of each week.
• Frank all outgoing mail on a daily basis, this also includes recorded delivery items.
• Carry out ad hoc duties as required.
• Comply with the Company's Health & Safety and Environmental Policies, including carrying out general housekeeping to ensure work areas are kept tidy.
• Comply with all aspects of the Company’s ISO standards: Quality management - ISO 9001:2015 / Environmental - ISO 14001: 2015 / Occupational health and safety management - ISO 45001:2018, proactively contributing to the company’s continuous improvement programme.

Skills and requirements

• A professional approach, with a positive attitude. - ESSENTIAL
• Excellent telephone manner and communication skills. - ESSENTIAL
• Attention to detail. - ESSENTIAL
• IT Literate i.e. competent in the use of Microsoft Office applications Excel & Word.
• Ability to establish good working relationships with colleagues in the company and work as part of a team.

What we offer:

We offer great benefits to all of our staff:

23 days holiday (plus bank holidays) – increasing with length of service

Competitive salary

Excellent development and progression opportunities

Company pension scheme

Private medical scheme

Life assurance scheme - with access to more healthcare support and counselling services to help protect employees’ financial, emotional, and physical wellbeing

Our philosophy:

At Power Electrics, we welcome a variety of cultures, experiences, and backgrounds. We ensure that all management decisions made regarding employment are done with fairness and without regard to race, colour, religion, sex, age, disability, or sexual orientation. We are solely committed to adhering to the principles of equal and inclusive employment.

Due to the nature of our work, DBS checks are required, and any offer is dependent on satisfactory references being obtained.

All applicants must be eligible to work in the U.K.

If you do not hear from us within two working weeks, then your application has not been successful on this occasion.

NO AGENCIES