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Rental Controller

JOB TITLE: Rental Controller 

REPORTS TO: Depot Manager

HOURS: Full time

LOCATION: Milton Keynes

Job Purpose

This is an exciting opportunity to work with the largest privately owned generator specialists in the UK. Reporting to the Assistant Depot Manager, key tasks will include the preparation of quotations; conducting tele sales and follow ups with customers who have been provided with quotations.   This is a varied role and on occasions you may be required to work overtime.

Key Tasks & Main Duties

  1. Answer telephone calls, take enquiries and problem solve all of customers’ needs
  2. Produce hire quotes for new and existing clients regarding rental pricing data
  3. Communicate and liaise with the team at Eastleigh daily for plant allocation and scheduling of work etc.
  4. Liaise with the team at Eastleigh and produce orders for cross hire equipment if required
  5. Liaise with the Accounts department with the opening of new customer accounts
  6. Ensure compliance with the Company procedures when receiving a customer(s) purchase order
  7. Ensure high value enquiries are passed on to the relevant Sales Manager in a timely manner
  8. Proactively chase outstanding quotes and report findings to the appropriate Manager
  9. Produce rental related paperwork (e.g. Job Sheets, Delivery and Off Hire Notes)
  10. Comply with all aspects of the company ISO 9001:2015 (Quality) and ISO 14001 (Environmental) procedures, proactively contributing to the company’s continuous improvement programme.

Skills & Experience Required

  1. Good organisational and communication skills required
  2. Excellent telephone manner
  3. Previous telephone sales or customer service experience required
  4. Good IT skills, primarily Excel and Word
  5. Ability to multi-task and work well under pressure
  6. Ability to learn in-house systems

Please note: We carry out DBS checks on our workforce due to the nature of our work and any offer is dependent on satisfactory references being obtained.


Benefits

23 days holiday plus bank holidays, company pension scheme, private medical and life
assurance schemes.

 

NO AGENCIES

If you do not hear from us within 10 days of the closing date, then your application has not been successful on this occasion.

Apply Today

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