Field Service Engineer
Reports to: Depot Manager
Hours: Full-Time, Permanent
Location: Central Depot
Salary: Competitive
Job Purpose
Our Field Service Engineers support the Rental Service Department in the service and maintenance of our own rental fleet and also customers’ own equipment. Naturally, you will have strong customer service skills, as you will be liaising with both external and internal customers, providing updates and ensuring complete customer satisfaction.
Key Responsibilities
- Carry out planned service and maintenance work on customers’ and rental generators
- Carry out breakdown/fault finding to customer and rental equipment, resolving engine electrical and mechanical problems
- Electrical and mechanical component replacement
- Basic wet and dry engine service
- Carry out site surveys requests as required
- Provide call-out cover for generator breakdowns on a rota system
- Comply with the Company Health & Safety Policy, including carrying out general housekeeping to ensure work areas are tidy. This includes company vehicles.
- Comply with all aspects of the company ISO 9001:2015 quality management standards, ISO 14001: 2015 environmental management standards and occupational health and safety management best practice, proactively contributing to the company’s continuous improvement programme.
Skills & Experience
- A relevant qualification in Mechanical/Electrical Engineering/Diesel Fitting/ Plant i.e. City & Guilds, BTEC or equivalent.
- Previous experience of working in a Field Service environment advantageous
- Full Driving Licence ESSENTIAL
- Good customer awareness with the ability to respond to customers’ requirements effectively & efficiently
- Ability to work on own initiative and as part of a team
- Holder of CSCS/ECS Card preferred
- To have served/completed an approved apprenticeship in Mechanical/Electrical Engineering OR proven experience servicing and repairing generator sets, predominantly FG Wilson, Cummins ESSENTIAL
What we offer
- EOT Bonus Scheme – benefit from the company’s success by receiving a share of its profits.
- Training, upskilling, and career progression
- Holiday Buy & Sell Scheme
- Company pension scheme
- Private medical scheme – Power Electrics policy is that nobody should pay more than £100 excess
- Life assurance scheme with access to healthcare support and counselling services
- 23 days holiday (plus bank holidays) – increasing with length of service up to 28 days
- Cycle to Work Scheme – tax-efficient bike purchase program
- Employee Referral Scheme – earn rewards for referring qualified candidates
Overtime Rates
| Days | Time | Rate |
|---|---|---|
| Monday to Friday | 12am to 4am | Double Time |
| Monday to Friday | 8am to 5pm | Standard Time |
| Monday to Friday | 5pm to Midnight | Time and Half |
| Saturdays | 12am to 4am | Double Time |
| Saturdays | 4am to Midnight | Time and Half |
| Sundays & Bank Holidays | All hours | Double Time |
Our philosophy
At Power Electrics, we welcome a variety of cultures, experiences, and backgrounds. We ensure that all management decisions made regarding employment are done with fairness and without regard to race, colour, religion, sex, age, disability, or sexual orientation. We are solely committed to adhering to the principles of equal and inclusive employment.
Due to the nature of our work, DBS checks are required, and any offer is dependent on satisfactory references being obtained.
All applicants must be eligible to work in the U.K.
NO AGENCIES
To apply forward your CV and covering letter to recruitment@powerelectrics.com
If you do not hear from us within two working weeks, then your application has not been successful on this occasion.
Join Our Employee-Owned Team
Whether you are based in the depot, on the road, or in the office, our people are at the heart of everything we do. If you are ready to grow your career with us and share in our success, we'd love to hear from you. Please complete the form and attach your CV to apply.
